How to get a client to pay an invoice

When a client does not pay, escalate in steps and keep a dated record of each one. Start friendly, get firmer, and only then consider legal action. This guide covers the four stages BineClaim uses. It is general information, not legal advice.

Stage 1: Polite reminder

Assume an honest oversight. Send a short, friendly message with the invoice number, amount, due date and how to pay. Attach a copy of the invoice.

Stage 2: Formal demand

If the reminder gets no result, write a firmer letter. State the amount owed, the work delivered, the original terms and a date by which you expect payment. Choose that date yourself and keep it reasonable.

Stage 3: Final notice

Say this is your last request before further steps. Refer to your agreement and any law that applies in your state, and consider sending it by USPS certified mail so you have proof of delivery.

Stage 4: Pre-legal notice

Tell the client you are preparing to take formal action, such as filing in small claims court, if payment is not made. Gather your invoice, contract and messages. Rules and limits vary by state, so check yours or ask an attorney.

Common questions

How long should I wait before chasing an unpaid invoice?

That depends on your payment terms and the client. Many freelancers send a polite reminder soon after the due date. There is no single required timeline.

Will these letters guarantee I get paid?

No. They create a clear written record and make paying easy, but no process guarantees recovery. BineClaim does not guarantee recovery.

Do I need a lawyer to file in small claims court?

In most US states you can file small claims yourself, but limits and rules vary. For larger or disputed claims, consider an attorney. BineClaim is self-help software, not a law firm.

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